"That was fast! Gentleman came by to look at my window this afternoon. You are doing an awesome job, Pam!!!! Your management company gets four stars in my book."
"I just want to thank you for so many things-your patience and understand with our particular situation, your interest in maintaining contact with me throughout this time and all of the good and sound advice. I truly hope that ***** Directors keep you on for a very long time. You listen, you follow up and follow through. I have never had this type of contact with any of the prior companies that have managed ****."
"I'm happy that our decision to move on to a real management company is paying off.
Working "In Tandem: with the homeowner is what it's all about."
"I found Pam to be very knowledgeable in regards to the state laws governing HOAs and our community's governing documents Pam is one of the most straight forward and ethical people I have worked with in a long time. She truly cares about her client's needs. She is supportive with great follow through and response time. I truly enjoyed working with Pam and learned a great deal about the ins and outs of HOAs from her."
"Pam was a professional and accountable client manager for our Home Owner's Association. Concerns about management practices, budgets and maintenance requests we handled thoughtfully and professionally. Pam's interpersonal skills and genuine concern for the homeowners she served always came through. We miss her and would welcome the opportunity to work with her again."
"It is my pleasure to recommend Pam. I have worked with Pam for three years in my capacity as HOA Board President in my community. Pam managed our HOA development assisting with homeowner and management requests, payments, scheduling repairs and yearly budgets.
In addition to managing the HOA development, Pam contributed a wealth of knowledge as a consultant to our Directors on regulatory and financial matters that could only come from years of experience."
"I was fortunate to have been able to work with Pam while serving on my HOA Board. Her attention to detail and the willingness to put in extra effort to assist were invaluable. As a volunteer, with a full time career and family, I was most appreciative of Pam's dedication to try and make the job of board members as easy at it could be. If we had question, she did all of the leg work and provided us with real options and advice that made making decisions easy. "
"Pam and I worked closely together for almost two years while I was president of our HOA. I was new to association business and found Pam to be a great help since she understands the laws, rules and regulations affecting communities. She was very approachable and available whenever I had a question or a problem. Her answers were alway accurate but she wasn't afraid to tell me she needed to do research instead of give an inaccurate answer.
Usually, she answered my phone calls directly, no voicemail screening as some people do, but when she couldn't answer, she would call me back very quickly. Pam's personality and easy-going nature put me at ease from the very first and made my job much, much easier."
"What impressed me most about Pam was her proprietary attitude towards serving our HOA, in the sense of treating us like valued customers of her own business. Pam proactively brought to our attention issues that our board needed to address, discussing the pros and cons of alternative courses of action. She didn't hesitate to state her point of view, but always in the context of a positive and constructive discussion designed to hammer out the best solution for our HOA.
We were always given an accurate picture of where things stood, and if Pam told us something, we could rely on what she told us."
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